Terms of service

Purchase Conditions

Details of the terms and conditions of purchase of the website www.ewwatches.com applicable exclusively to purchases made through this platform and to end users of the products marketed.

The use of the website www.ewwatches.com for the purpose of placing an order through it implies full acceptance of the Purchase Conditions and Privacy and Data Protection Policies described here, of which EW WATCHES reserves the right. right of modification, the applicable conditions being those in force at all times.

Products Description

The detailed description of the products displayed on the website www.ewwatches.com is prepared from EW WATCHES' own information and images (of which the company reserves all rights of use) and/or information and images supplied by suppliers.

EW WATCHES is authorized to use the trade names or registered trademarks contained on the website.

The company is not responsible for possible errors in the information or characteristics of the published products.

Product Availability

The availability of products on the website is updated based on stock. All product orders are subject to product availability.

EW WATCHES will not intentionally offer more units for sale than are available in stock.

If, due to uncontrollable causes or unwanted errors, EW WATCHES offers for sale a product not available in stock and it is purchased by a user, EW WATCHES undertakes to act in good faith and offer the user the possibility of:

Refund the amount that could have been paid without any type of penalty through the same means by which it was made.

Replace with another model of equal quality and value available in stock with the consent of the Customer.

If there is a possibility of having the product available, send it in a new delivery period.

Price

The products presented on www.ewwatches.com are within the Special Regime for Used Goods -REBU- in accordance with article 135 et seq. of Law 37/1992, of December 28, on Value Added Tax, which is why the invoices issued by EW Watches S.L. They refer to that Special Regime and do not include said tax.

Prices do not include shipping costs unless otherwise indicated.

EW WATCHES is not responsible for possible errors in rates in published articles. In the event of an error in the final price of any of the items on display, EW WATCHES undertakes to inform users of the new sale price as soon as possible, offering affected Customers the possibility of reconfirming the order. , or the possibility of withdrawing from the purchase on your part.

If it is not possible to contact the user, the order will be considered canceled and the amount of the erroneous price paid will be refunded. EW WATCHES will not be obliged to supply the buyer with any product at the incorrect lower price, even if the order was confirmed.

The prices of the items published on the website are subject to variation, but except as established above in case of error, possible changes will not affect orders for which an order confirmation email has been sent.

Eligibility for making purchases

The user declares and guarantees to act in good faith by using this website only to make legally valid queries or orders.

If it could be considered that a false or fraudulent order has been made, EW WATCHES reserves the right to cancel it by paying the Customer the payment made without any penalty for EW WATCHES.

By using this page, the user agrees to provide the data requested in a truthful and accurate manner, allowing EW WATCHES to use said information to contact users if necessary. If the user does not provide all the information, the order cannot be processed.

By placing an order through the website, the user declares that he or she is of legal age and has the legal capacity to enter into contracts.

GENERAL CONTRACTING CONDITIONS: THE PURCHASE AND RIGHTS THAT ASSIST THE CONSUMER

TACIT ACCEPTANCE OF THE GENERAL PURCHASE CONDITIONS AND THE SPECIAL CONDITIONS OF WITHDRAWAL FOR BOTH PHYSICAL PURCHASES (IN STORE) AND ONLINE.

European legislation applicable to the purchase of watches offered by EW WATCHES S.L. owner of the web domain www.ewwatches.com under CIFB01916535, with registered office at Calle Jorge Juan 8 2I 28004 Madrid:
Directive (EU) 2019/2161 of the European Parliament and of the Council of 27 November 2019 amending Council Directive 93/13/EEC and Directives 98/6/EC, 2005/29/EC and 2011/ 83/EU of the European Parliament and of the Council on improving the implementation and modernization of Union consumer protection rules (Text with EEA relevance)

Internal Law

Law 3/2014, of March 27, which modifies the consolidated text of the General Law for the Defense of Consumers and Users and other complementary laws, approved by Royal Legislative Decree 1/2007, of November 16.
Consumers residing in the European Union have a statutory right of withdrawal of 14 days in accordance with §§ 355 ff. BGB (German Civil Code). Full details, including the withdrawal form and the prepaid return label, are set out in our Widerrufsbelehrung / Refund Policy. Returns are free of charge for the customer.

Article 16: Exceptions to the right of withdrawal

Member States shall not include the right of withdrawal referred to in Articles 9 to 15 in distance contracts and contracts concluded outside the establishment that concern:

1. service contracts once the service has been fully executed when the performance has begun, with prior express consent of the consumer and with the acknowledgment on his part that he is aware that, once the contract has been fully executed by the merchant, will have lost his right of withdrawal;
2. the supply of goods or the provision of services whose price depends on fluctuations in the financial market that the trader cannot control and that may occur during the withdrawal period;
3. the supply of goods made to the consumer's specifications or clearly personalized;
4. the supply of goods that may deteriorate or expire quickly;
5. the supply of sealed goods that are not suitable for return for reasons of health protection or hygiene and that have been unsealed after delivery;
6. the supply of goods that, after delivery and taking into account their nature, have been inseparably mixed with other goods;
7. the supply of alcoholic beverages whose price was agreed upon at the time of concluding the sales contract and which cannot be delivered within 30 days, and whose real value depends on market fluctuations that the trader cannot control;
8. contracts in which the consumer has specifically requested the trader to visit him to carry out urgent repair or maintenance operations; If, during that visit, the trader provides additional services to those specifically requested by the consumer or supplies goods other than the spare parts necessarily used to carry out maintenance or repair operations, the right of withdrawal must apply to said additional services or goods. ;
9. the supply of sealed sound or video recordings or sealed computer programs that have been unsealed by the consumer after delivery;
10. the supply of daily press, periodicals or magazines, with the exception of subscription contracts for the supply of such publications;
11. contracts concluded through public auctions;
12. the supply of accommodation services for purposes other than housing, transportation of goods, vehicle rental, food or services related to leisure activities, if the contracts provide for a specific date or period of performance;
13. the supply of digital content that is not provided on a material medium when the execution has begun with the prior express consent of the consumer and with the knowledge on his part that he consequently loses his right of withdrawal.

In the same sense it is expressed in domestic law in its article 103.b.

IMPORTANT NOTE: Tacit submission to the jurisdiction of the commercial company with effects on the contractual formalization of purchases made through the domain www.ewwatches.com.
Applicable legislation:

REGULATION (EU) No 1215/2012 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 12 December 2012 on judicial jurisdiction, the recognition and enforcement of judicial decisions in civil and commercial matters.

Article 25

1. If the parties, regardless of their domicile, have agreed that a court or courts of a Member State are competent to hear any dispute that has arisen or may arise in connection with a particular legal relationship, such court court or such courts shall have jurisdiction, unless the agreement is null and void as to its material validity under the law of that Member State. This jurisdiction will be exclusive, unless otherwise agreed between the parties. The agreement conferring jurisdiction must be concluded:
   1. in writing or verbally with written confirmation;
   2. in a manner that conforms to the habits that the parties have established between them, or
   3. in international trade, in a manner in accordance with the customs that the parties know or should know and that, in said trade, are widely known and regularly observed by the parties in contracts of the same type in the commercial sector considered.
2. Any transmission made by electronic means that provides a lasting record of the agreement will be deemed to have been made in writing.
3. The court or courts of a Member State to which jurisdiction has been conferred by the establishing document of a trust shall have exclusive jurisdiction to hear an action against the founder, trustee or beneficiary of a trust in the case of relations between these persons or their rights or obligations within the framework of the trust.
4. Agreements conferring jurisdiction or similar stipulations in documents constituting a trust shall have no effect if they are contrary to the provisions of Articles 15, 19 or 23, or if they exclude the jurisdiction of courts exclusively competent under Article 24. .
5. An agreement conferring jurisdiction that forms part of a contract will be considered an agreement independent of the other clauses of the contract. The validity of the agreement attributing jurisdiction may not be challenged for the sole reason of the invalidity of the contract.
   Any purchase made by any client through online purchase and using the domain owned by EW WATCHES S.L will be the responsibility of the owner of the web domain www.ewwatches.com and for greater detail the information is provided for the purpose of any type of claim, tacitly assuming the forum of the company's registered office, CIFB01916535, with registered office at Calle Jorge Juan 8 2I 28004 Madrid, submitting to the courts of Madrid Capital.

Delivery of Goods

The client must make full payment of the agreed price on ordered item(s) and EW WATCHES will ONLY declare a receipt of full payment when the full amount has arrived in our bank account(s). Please note that it may take up to 2-3 business days for the money to arrive and settle in our bank account if the payment is made via Online Credit Card Payment (either directly on our website or via payment link provided by our sales team). Upon receipt of the full payment, EW WATCHES will proceed with delivery arrangement. The stated delivery time shown on product pages is therefore the delivery time after the full payment has arrived in bank. If the client urgently needs a in-stock good, we strongly advised the client to mention their preferred receipt date during early communication so that EW WATCHES could arrange payment link in advance. EW WATCHES always strikes to fulfill client's need, however, all delivery of goods must follow this payment guideline to avoid potential loss and future disagreement  for both parties.

Customs declaration and international taxes and fees

All international shipments, as well as shipments to the Canary Islands, Ceuta and Melilla, will be accompanied by an import/export declaration before the customs authorities. This document will reflect the total amount of the order.

The Client must pay any international fees or taxes levied on the products in the collection territory.

Cases that will not be accepted as manufacturing defects

General damage caused by improper or abnormal use of the product.

Bumps and scratches caused by normal use of the product.

Detachments or breaks of gems or other applied elements.

Stains or changes in brightness in metals, gems or other elements caused by external chemical agents.

Allergies.

Specific cases for watch products that are excluded from the warranty:

Battery life.

Normal wear and tear.

Damage caused by improper use of the product or lack of maintenance.

Any warranty will be void if the product is handled by personnel not authorized for this purpose by EW Watches S.L.

Prevention of money laundering and terrorist financing

For the purposes provided for in article 4 of law 10/2010 of April 28, on the prevention of money laundering and financing of terrorism, the Client says and declares that he is the real owner of the operation, warning him that his data may be transferred. to those public administrations that, in accordance with the regulations, have the right of access to them. Whenever the purchase amount is greater than €1,000, the Client, regardless of their nationality, will be obliged to identify themselves to EW Watches S.L. providing this last unamended copy of your official identification issued by the corresponding authorities (DNI or passport) or other necessary.

EW WATCHES reserves the right to withhold the order until the Client is identified by unamended documentation issued by the national authorities corresponding to the Client's tax domicile or other documents required by the tax authorities under the Prevention of Money Laundering regulations. of Capital and Financing of Terrorism.

Modification of purchase conditions

EW WATCHES reserves the right to modify the conditions determined here at any time, being duly published as they appear here. The validity of the aforementioned conditions will depend on their exposure and will be in force until they are modified by others duly published.

Applicable legislation

The use and purchase contracts through www.ewwatches.com are governed by Spanish law.